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I was visited your customer service centre thrice within a warranty period and get serviced, but the problem (Display) occurred again & again job sheet with date (1)22/9/2017-SRBGL2091706200004 (2)19/7/2017-SRBGL2091707120001 (3)01/8/2017-SRBGL2091707260004 within the...
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#1102674
I got the phone thinking it would be better than most as my job can be hard on phones. The ringer and earpiece quite within 2 months. The only way I could hear was on speaker and that was just barely even with it by my ear. I continued to use it and the charger got to...
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#1097892
Have a Moto z. The "shatterproof" phone shattered 10 months into owning it. I am trying to get it replaced/repaired but the customer service is a complete cluster ***. They are Very unhelpful, don't know what they are doing, can't be understood! If they are going to...
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#1097440

Motorola - Phone difficult to answer

Motorola
#1111703
After weeks and weeks practicing I am finally getting better at answering this phone but you have to get it exactly right. Very frustrating.
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Review concerning the Motorola G 4 plus

Motorola
#1110801
1.1
Details
I am only able to answer my Motorola G 4 plus about 1/4 of the time. Therefore I must return most of my calls. I practice and practice and practice......
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Motorola - Bluetooth disabled on my Moto Droid

Motorola
#1097963
1.4
Details
MOTOROLA has had software problem with the Moto Droid since June. I bought mine in January. Bluetooth worked fine. Then after software update, quit. MOTOROLA can't seem to fix it. Verizon can't or won't do anything. I am stuck with this problem. Unfair! Foul! Hate Motorola. Recall the *** phone...give me something that works.
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Advertised vs Delivered
Billing Practices
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
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Value for money
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Motorola - No problems

Motorola
#1074886
3.6
Details
Hooked cable up to motorola modem/router mg7550 and the reception and signal strength is great.
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Advertised vs Delivered
Billing Practices
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Price Affordability
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Value for money
Warranty
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Motorola customer service is a JOKE. They know how to repeat whatever you tell them and that is the most they can do. I had the Care program and my phone stopped charging (wouldn't charge at all) and I was sent a new one. I didn't receive the new one in the time they...
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#1091638
Replace my phone five times in less than a year, over heating, screen coming apart, speakers going out three days after getting it replaced, bought a new phone in the beginning then was given refurbished phones after that, The phone put apps on while off charging that...
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1.4
#1088197
6 of the last 10 phones dead, 1 under warranty, 2 just outside 18 months (I'm still paying for under 24 mo contract), and 3 defective moto G plus phones in a row. Latest debacle: Mid June, I purchase a new G Plus (4). Open the box when it arrives and pop the back cover...
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Anonymous
judgestorch

Update....discovered that Motorola has a hidden opt-out clause in the legal terms document buried in the phone system settings. Consumers only have 30 days from the date of o...

2.2
I didn't like
  • Customer service people who can only operate from a script
  • Warranty
  • Poor quality product and worse customer service
#1087102
I've had multiple issues with my droid turbo 2 worse phone ever the screen blank on left side now there is no damage to the phone and this is the 3rd problem. I will never buy a Motorola phone again haven't even paid it off yet and now need to pay off to get a new one....
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I didn't like
  • Phone is defective and they cannot acknowledge it
#1068063
My wife just purchased me a new phone for fathers day as my beloved Samsung phone gave up the ghost. Upon looking through the box I was unable to find the instruction booklet, I finally came across a number to call to order a copy of the booklet, it also had a site...
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Anonymous
Anonymous

I understand your frustration but this is actually really common with most newer electronics. They give you a link for an online version but since the majority of people have ...

I ordered a Moto g4 Play as an entry level smartphone that would be easy to use. I chose Motorola/ Lenovo because when I was growing up, they were a good name, known for quality. NOT So Much These Days! The phone, although well priced, looked & felt cheap. They offer...
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1.5
I didn't like
  • Poor quality product and worse customer service
#1053444
I just can't go into detail one more time about this ---- I have had so many replacements from Motorola and all were defective. I am now requesting a refund which "they are not sure they can give me." FYI, all nonworking phones sent back to Motorola (even if you bought...
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1.9
#1051575