Warranty replacements are other peoples broken phones

My Droid screen went black, and I had to send it in for a warranty replacement, Well they sent me a refurbished phone that the camera didn't work! So they sent me another warranty replacement that keep getting hot and shutting down, very frustrating trying to do business that way! So another replacement was sent and low and behold, wouldn't save data or pictures! I gave up and bought a new Droid razor maxx HD. Great phone, worked great for about 6 months! Then it just went black! could touch screen and tell it was doing something but couldn't see what! And couldn't call people or see who was calling! So you guessed it, They sent a warranty replacement and the battery would only last 2 hours! I'm DONE!
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ID
#605759 Review #605759 is a subjective opinion of poster.
Product
Motorola Cell Phone
Reason of review
Warranty issue
New Reviewer

Repair

Had contacted Motorola about a repair. They did not send specific instructions for the procedure. I emailed them to get an address about where to ship the phone. They sent an email with the address although from what I have learned since i should not have shipped the phone at all. They should have sent a label for the shipping. Not completely Motorola's fault, but the phone was shipped to the wrong address and returned to sender but phone was lost or stolen in the process of shipping. I just wished I had gotten the correct info on the process and none of this would have happened.
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ID
#604282 Review #604282 is a subjective opinion of poster.
Location
Statesville, North Carolina
Product
Motorola Cell Phone
Pros
  • Cust serv rep seemed nice helpful
Cons
  • Not correct info
Reason of review
Poor customer service
Loss
$450
Preferred solution
Let the company propose a solution

Motorola/Arris cable modem has unpublished limitations.

1/26/2015 I shipped my modem back to Zoom for repair.It is always good to have a spare so I bought a modem from one of the larger names in the business, MOTOROARRIS.I bought it from Walmart on 1/27/2015I registered the modem with my cable provider and was ready to set up the unit in no-time.All went well until I hooked my ROKU up and tried to get it running.ROKU requires DHCP to be running.As hard as I tried I could not get DHCP to turn on.Every time I received the same error. See below.Error converting one or more entries:Starting Local Address must be between 192.168.10.2 and 192.168.10.254 And it must also be greater than 192.168.10.254TRY AGAIN Research on google revealed nothing about this error.The settings on the MOTOROLA/ARRIS modem were identical to the Zoom modem it replaced.Finally giving up I contacted customer support.I was told I can't use 192.168.10.254 for the IP of the modem.Why can't I?"Well, you just can't."Why? It worked fine on the Zoom modem and the modems I used on DSL."It is an unpublished limitation."Customer support said I had to change the .254 to a lower number.That would not be that much trouble for a person that plugs stuff in and runs default settings.I don't run default on anything.I explained I would have to login to 37 devices and change all the setupsI run several IP cameras in the house and I need to know WHAT IP they are on.Actually, I run a very limited DHCP, everything has a set IP.DHCP was used only for my Android phones and ROKU.If you look at the error above you will see that the modem is telling me that the number must be BETWEEN .2 and .254 and GREATER than .254.That tells me that the folks in the coding area do very sloppy work.Eventually I talked to DanARRIS Tier 3 Support GroupI have to change my IP for the modem since it is an undocumented limitation.Well, it doesn't take long to realize that if there are unpublished limitations, this is not the modem for me.Who knows what limitations I will meet next week.Walmart doesn't take electronic returns after 15 days which I was past by the time I started seeking help.Dan told me to take it back to Walmart.I asked him to send an email stating that I was hitting unpublished limitations and that it would not work for me.This what I got:On 2/9/2015 5:49 PM, ARRIS Customer Care wrote:Dear Randy, This is Dan from Tier 3 Support from ARRIS. Just wanted to recap our conversation regarding the issue with the SBG6580. Due to the design limitation, setting the SBG6580 to 192.168.10.254 is not possible if you need to setup DHCP for your network devices. You would need to change the gateway to a lower value to accomplish adding the ROKU to your network. We recommending bringing the device to your place of purchase should you need to have this feature. Please let us know if you have any additional concerns or questions. Thank you, DanARRIS Tier 3 Support Group...................................................................................................................... I replied:As nice as it was to send the email, it has a few problems.1: Who is "Dan"??There is NO contact info of any kind. That could have been written by ME, it is about as fake as an email can look.Including ALL the header info would only confuse a Walmart employee and it too could have been faked by ME. 2: What is with the broken English? We recommending bringing the device to your place of purchase should you need to have this feature..................................................................................................................... That sounds like something I would hear when I talk to someone that doesn't speak English.I spoke to someone that claimed to be Dan. The "Dan" I talked to seemed to speak fairly good English. Is this what you expect me to do, roll over and disappear?I bought a product that is supported by several companies that make modems, DSL and cable and they all support the way I configured the cable modem EXCEPT the one made by ARRIS/MOTOROLA. But, ARRIS/MOTOROLA claim there are rules I didn't follow and that is why it won't work. Even the original support personnel I contacted said there were "unpublished" rules and no body knows what they are. Really???? As I see it, I am out ~$100.00.Walmart won't cover it and YOU won't cover it.The only choice I have is "Blog" about it until I have my ~$100.00 worth of revenge.Is that really a smart decision??The choice is yours. Dan called me this afternoon and he could not see what was wrong with his email.I guess he couldn't read my explanation.I still have the box and receipt and a defective modem that nobody will take back.The only recourse I have is to cost MOTOROLA/ARRIS a few sales.Sent an email to the head of investor relations.With you in Investor Relations, I would think you would care about what is easily proven to be sub-standard work and the lack of customer care.Do you?
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ID
#593339 Review #593339 is a subjective opinion of poster.
Location
Huntsville, Alabama
Cons
  • Unpublished limitations
Reason of review
Bad quality
Loss
$150
Preferred solution
Let the company propose a solution

Customer service for repairs

Sent my phone in to be replaced in November 2014, its now January 2015 and am still getting excuses as to why they haven't replaced my phone yet. I followed the insturctions exactly as they said to and got the phone to them well before the date it needed to be recived byI have called them and talked to several different people and its always the same. They tell you one thing and never follow up with what they promised. Its just one big run around to rip people off! I have never had such horrible customer service before. I will not buy another Motorola device again!!!
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2 comments
#937067

Wow, same exact experience here. Going on 7 weeks of runaround. I just want my phone!!!

#927252

I am going thru the same thing right now! I have even dealt with supervisors that are lying! Motorola sucks!

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ID
#579086 Review #579086 is a subjective opinion of poster.
Location
Branson, Missouri
Reason of review
Poor customer service
Loss
$99
Preferred solution
Deliver product or service ordered
New Reviewer

False Advertisement

Received an email to purchase Moto X and an accessory at discount on Cyber Monday. Moto X - got a discount. But the accessory - did not. Customer support keeps telling me that the accessory is on sale - no discount on sale items. But, the email does not say that at all. All the email says that "any accessory" and the "phone must be in the shopping cart before accessory". I offered to forward my email to them, but all I get is a parrot answer: "The item is on sale, and no discount can be given". The discount is not much, but becomes a matter of principle.
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ID
#565559 Review #565559 is a subjective opinion of poster.
Location
Brooklyn, New York
Reason of review
Poor customer service
Preferred solution
Price reduction

Fraud Advertising/Poor Customer Service

Purchased Moto G on 11/1. Availability showed "in stock". 2 day shipping...Paid in full. Got credit card receipt. Within 2 minutes got receipt saying thanks for your money, will be 2 more weeks. NOT ACCEPTABLE! Called to cancel, talked to Andrea...tried to expedite...MY PHONE BEING BUILT?? IN LESS THAN 24 HOURS?? I CAN'T CANCEL!!! I ordered NO special anything!! What is going on?? I ordered a stock item, you could not deliver and then told me to ...wait!! Wow tried submit a complaint and was told i didn't have enough words!! WTF is going on? I NEEDED a phone. NEEDED special phone! You committed fraud! You said was stock item! BBB called!
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ID
#553880 Review #553880 is a subjective opinion of poster.
Location
Henderson, Nevada
Reason of review
Poor customer service
Loss
$200
Preferred solution
Deliver product or service ordered
New Reviewer

Resolved: For a foreigner, buying the Moto 360 in motorola.com site can be a terrible experience...

Update by user Oct 31, 2014

I just receive news of my credit card company. They informed me that the purchases not was debited in my account yet and maybe they never won't. I should wait for 8 days for sure...

Original review posted by user Oct 31, 2014
My name is Alexandro Zambrana and I'm from Brazil. On Oct 28th 2014 I accessed Motorola.com website to buy the Moto 360 and its wireless charging dock online. After all steps I entered with my international credit card data and confirm the purchase order. A message was shown informing that the purchase was not validated due to an error occurred in the processing of my credit card. I tried again and the same message was shown. To my surprise I received two messages on my phone stating that the two purchases were made using my credit card. Immediately I contact my credit card company and informed the problem. They directed me to contact Motorola and request the cancellation of purchases and so I did. I used the chat online service and explained all to the attendant. He informed me that an email would be sent to me and I should respond that email attaching information about credit card transaction and the number of transaction. The chat section was registered as incident number 141029-****81. After that I request to my credit card company the numbers of transactions and I answered the email from motorola attaching numbers. After 2 days without any answer, I access the chat service again and asked for information about my request. The attendant informed that I would receive information within 24 to 48 hours. At night I checked my email and no feedback. So, I access to chat service again and explain all the history to attendant and also informed the numbers of transactions. After insisting a lot, she informed me that the Motorola could not ascertain whether the transactions were accepted by my credit card company and, as my order was not registered in their system, she could do nothing. Now I'll have a prejudice for $ 579.96 and I will not get the desired product. Unfortunate and a warning to all foreigners who use the Motorola site for shopping in the US.
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Resolved
ID
#552757 Review #552757 is a subjective opinion of poster.
Location
Luanda, Luanda
Reason of review
Problem with online shopping system
Loss
$580
Preferred solution
Cancel the purchases and notify my credit card company

Motorola - Cell Phone Review from Nalasopara East, Maharashtra

Motorola - Cell Phone Review from Nalasopara East, Maharashtra
Motorola - Cell Phone Review from Nalasopara East, Maharashtra
While using moto g 2nd generation i found some error or bugs or technically we can say exceptions. i.e is really very serious matter and this need to be fix by motorola company.
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ID
#552698 Review #552698 is a subjective opinion of poster.
Location
Nalasopara East, Maharashtra
Product
Motorola Cell Phone
New Reviewer

Motorola Customer Service - Outsourced to Non-English Speakers, No Help!

Update by user Nov 15, 2014

UPDATE: Received my upgraded Moto X Developer Edition phone Monday, November 3. Not sure at this point if I will deal with them again, but it's sad to say that about 95% of these companies outsource their call centers, so no matter what company you buy your phone from, you will have the same issues.

Update by user Oct 31, 2014

After posting my update this morning, I tried yet another online chat with Motorola repair service to see if I could find out the status of my warranty exchange phone. It didn't go well.

Rep's first response, within seconds of getting online with me today, was "you must be getting phone today". I asked for a tracking number - he said he didn't see one. So I asked how he knew I'd be getting the phone today - he replied "because it is the 5th day". So I told him I felt he was being dishonest with me and not even checking to see what the status was, and he backpedalled like mad, telling me I was still under the "3-5 day warranty exchange period" and that he didn't know when I would get my phone.

When I told him I didn't appreciate his handling of the situation, nor did I like being lied to, he told me to have a nice day and disconnected.

I followed up with a phone call to the "repair team", and spoke to "Oscar" there - he was by far more helpful than any other Motorola rep I've spoken to thus far. He checked the status of my warranty exchange, informed me that the Moto G was out of stock, and I could either wait for it to come back into stock (which he couldn't guarantee the date or even provide an estimated date that would happen), or I could opt for a FREE upgrade - no charge to me, just compensation for my inconvenience. He put me on hold for a few moments, came back and offered an upgrade to the Moto X, and said I should receive an email with the tracking number for my order "shortly" and would receive the phone within 48-72 hours.

No email with the tracking number yet, but it's only been about 20 minutes. I'm still holding out hope that this might actually turn out ok....

Update by user Oct 31, 2014

Update 10/31/14: As of today, I have received exactly ONE email from Motorola saying they have received my phone, but no further updates.

Timeline:

Weds 10/22: Contacted Motorola about defective phone, was assured a FedEx label would be emailed to me immediately so I could return the phone for a warranty exchange.

Thurs 10/23: Still no label received. Did an online chat w/Motorola - discovered they entered my email address incorrectly in their system, so I didn't receive the label. Assured me I would have one within 24 hours.

Fri 10/24: Received label, shipped phone via FedEx.

Mon 10/27 10:16am: Motorola receives phone (per FedEx tracking) Tues 10/28 (night): No word from Motorola - I do an online chat, spend 30 minutes attempting to explain to rep that all I want is a status update on my phone, since they obviously received it. Rep repeatedly tells me that it takes 3-5 days to get my phone back, which I already know - I just want a status update on where it is in the process - which apparently, no one knows. Give up in frustration. Receive an email from the Motorola rep 5 minutes later, telling me they're sorry, but they don't have the ability to tell me the status of my phone and that I should refer to the Motorola tracking website, which only tells me that they have received it, nothing else.

Weds 10/29 | Thurs 10/30 | Fri 10/31 - NOTHING from Motorola. If warranty return and exchange takes 3-5 days from the date they received the phone (Monday 10/27), I should have heard *something* by now, even if it's just an update that they have completed the checks on my phone, confirmed it's defective and are preparing a new one for shipment. I've heard nothing.

Will update when this situation is resolved. I suspect it may actually be 10 or more business days before I get my phone.

Original review posted by user Oct 28, 2014
I just spent 30 minutes on live chat with 2 different reps from Motorola, obviously from another country since they were using words incorrectly - and I've had the same experience on the phone with them. The language barrier is incredible. You have to repeat things three times for them to get it once. I've been trying to get a warranty exchange for my phone since last Wednesday, since my Moto G smartphone suddenly stopped working and is still under warranty. It's been a nightmare. They entered my email address incorrectly in the system, despite my spelling it out to them 3x, so I didn't receive the FedEx shipping label via email until 3 days had passed, so I called - they assured me they were sending another one. Another day passed and I still didnt' get it so I finally got on live chat with them and asked about it - found out they entered my email wrong, so got that fixed and received the label. Sent my phone out Friday, confirmed they received it Monday via the FedEx tracking # - so I got on live chat again today (Tuesday) to make sure my return was being processed. Spent 30 minutes bouncing between 2 different reps - neither of which understood that I simply wanted an update on the status of my return - they spent 10-15 minutes putting me on hold while they "looked this up" - only to come back and spit out a scripted response telling me how long it would take for my warranty exchange to be processed. I explained I knew that already - I just wanted to know what the status was - so then they asked if I wanted to know if my phone had been received - no, I said - I wanted status on the shipment of the warranty exchange, because I knew from the tracking number that they had received my damaged phone - so then they regurgitated the scripted response again about how long it would take - word for word. I finally got so frustrated that I disconnected. My next phone will NOT be from Motorola. I realize many companies outsource to overseas call centers but this is a prime example of why that is a BAD idea....I'm worried now that I may never get my phone back, despite their broken English reassurances that "Here in Motorola, we care your satisfaction".
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ID
#551452 Review #551452 is a subjective opinion of poster.
Service
Motorola Customer Care
Cons
  • Outsourced customer service
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
New Reviewer

Dont buy Model MR355R Walkie Talkie

I purchased 4 new walkies to replace 4 old ones I have had for 10 years. Reception is the worst I have ever dealt with. The ear pieces only give you mumbling sounds. Two of ear pieces quit after a few uses. Forget about contacting Motorola about issues. The rep reads off a generated sheet on what to do. CLUELESS . I first emailed the company after using one week never got response. Started this week again trying to contact someone to see if I were doing something wrong. Was sent to 2 different sites and finally given a phone number. These units are not worth the money look somewhere else.
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ID
#550960 Review #550960 is a subjective opinion of poster.
Location
Chattanooga, Tennessee
Cons
  • Customer service
Reason of review
Damaged or defective
Loss
$130
Preferred solution
Let the company propose a solution

Motorola Cell Phone Review

Worst customer care experience ever. They should be ashamed. Sent phone that doesn't work and won't allow for a return.
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ID
#541711 Review #541711 is a subjective opinion of poster.
Location
Bedford, Massachusetts
Product
Motorola Cell Phone

Never get a motorola phone

I contacted Motorola 8-28-2014 through their customer service phone number to complain that my camera was no longer working. It displayed an error message and ceased to continue functioning. The customer service representative emailed me links in order to resolve my issue since the things I had to do required turning off my phone. I tried the options "Errol" emailed me, which included clearing the cached and restarting my phone to manufacturer default. This did not resolve my issue and I again contacted customer service on 9-2-2014. This time, I spoke to another gentlemen, "Jesse" in which he offered to exchange my defective phone for a "certified like new" phone. "Jesse" was extremely helpful and even offered me the option of either sending in my phone or having Motorola send me a phone. I'm lucky I elected the latter option, as my certified like new never arrived even though my phone was completed before 7pm EST, I would receive my replacement device within one working day, as per the email that was sent out to me with tracking information. I contacted Motorola again on 9-3-2014 via their online chat and chatted with "Rhonilo." I learned from "Rhonilo" that my phone was currently out of stock and he was unavailable to provide with any further information. I asked "Rhonilo" why I was not informed of this delay in which he replied that he would escalate my order. The Motorola Repair Escalation Support Team tried to contact me via phone 9-7-2014 about my pending case. I called Motorola 9-10-2014 and spoke to a "Robert" who was completely unapologetic in demeanor and could only tell me that my order was in the warehouse on to be processed. He could not offer me further information. I became increasingly frustrated and told Robert that I wanted to completely cancel my exchange since their was nothing that was being escalated or expedited about my case. I chatted with "Alejandra" 9-10-2014 and she continually told me that I needed to contact the Repair Team. Robert put me on a brief hold to cancel my order but when he returned to the line, there was complete silence. I am so utterly frustrated and disappointed with Motorola and its associates. There was no escalation into my order and so far, this is no charge to my credit card of $99 for the security deposit. I was contacted by "Taryn" shortly after my first complaint. She informed me through a voicemail message and email that the original phone I had, a Motorola Moto X Turquoise, is no longer in stock and that I had to either choose black or white instead. I received the call and email 9-11-2014. I emailed her my reply as well as a reply of my free accessories totaling $50. My email was never acknowledged or confirmed, so I assumed that it was being processed. I contacted Motorola again 9-16-2014 after checking that the status on my order had still not been completed. I chatted with a representative once more. "Alejandra" informed me that my phone was again out of stock. She failed to answer any and if not all of my questions and referred me to the Motorola Repair Escalation Team. I called Motorola at 180******** and spoke to Kevin. He transferred me instead to Motorola's "White Glove" team. I spoke with "Amanda" regarding my order and asked why my order was delayed and I was not informed of it. She claimed that my phone was in stock and could not answer as to why I was told otherwise. She informed me that the email I originally sent to Taryn was never received and that they were awaiting my reply. My outbox clearly shows that my email was sent out. She told me that she could either offer me the white or black version but the white version required approval from the IT firm because of it's different SKU (Would't the black have a different SKU # as well?????????). She claimed again that my email was never received. I then told her that because she cannot do anything for me, I wanted to speak to a manager. During our entire conversation, she was quiet and offered little help. I was transferred to "Michael" who told me the same things as Amanda. I became increasingly frustrated because he claimed that my response was never received through email. I asked him if I could email him a screenshot of my reply in which he said I may but he failed to give me an email address. I asked that since my email was never received, I would like to use my $50 allowance towards credit towards the Motorola Moto X Second Generation phone instead because this issue had been taking so long to resolve. He replied that he could not do that because he could not use his codes to give me a different phone. I repeatedly asked him what my other options were regarding my order and he repeatedly informed me that I could either choose the black or white Moto X and tell him what I wanted in accessories. I told him that wasn't good enough. I asked again why my $50 credit could not be used towards the newer version of my phone if it was only a $20 upgrade. Again, Michael claimed that it was something he could not do. I told Michael that he needed to cancel my entire order because he is unwilling to give me what I want. He continually asked me what he could do. I again asked him to give me the Second Generation phone, which again he refused. He claimed that he did not know who this "Alejandra" person was who I chatted with telling me that my phone was on back order. I told him to cancel my order and he again asked what he could do for me. I told him he needed to cancel my order and I was done working with Motorola. During my entire two weeks with trying to resolve my order, nothing has been done. I've been running around with this company trying to get a replacement phone. I have had no sympathy or empathy in doing so. The representatives are excruciatingly unhelpful and rude. Do not buy from Motorola.
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2 comments
#882475

Update 1:

I listed my complaint on BBB twice before I heard back from Motorola following my Michael incidence.

"Kristin" called and emailed to apologize for my delay.

She informed me to call her with my incident number that I have had from day one of my fiasco. I refused to call her back because I knew she did not sound at all sincere in wanting to help me and was quite shocked and annoyed that I listed a complaint on BBB.

Instead BBB contacted me in which Kristin's remedy was to follow up with me. I told BBB that that was not good enough for me and I no longer wanted any contact with Motorola after all of my disservice.

I attached my email that I sent to "Taryn" that Michael and Amanda claimed to have never received.

Kristin emailed me a few days later apologizing again and then asked me to send her proof of purchase either through fax or email. I screen captured my emails just for proof in case she tried to play the "we never received your response" game like Michael. I attached a total of four screen shots, two showing the camera error message and the other two showing my receipts. Kristin took her sweet time in replying, well over a week, before emailing a response in what to do next.

In her response, she said that the refund process will take up to 4-6 weeks after receiving my product with a prepaid shipping label provided by them through fed ex.

I have yet to send in my phone since I am on a prepaid plan through us cellular. Once my month is over will I then send in my phone for a refund, which I doubt will be given!

If that happens to be the case, a third BBB complaint will be filed! Never ever buy from Motorola!!!

#874894

I totally agree worse phone I ever had. I called motorolo to get help all I got was a representative erased my phone completely with out my permission.

Then nobody can help you all they want to do is send you another phone. They don't even offer you and upgrade they only say I'm sorry. Who's wants to hear that when your working with a broken phone.

My opinion and this is my option to the public. DONT EVER GET A MOTOROLO PHONE.TRUST ME YOU WILL BE SORRY.

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ID
#534728 Review #534728 is a subjective opinion of poster.
Location
Oshkosh, Wisconsin
Service
Motorola Repair

Motorola phone hostage

We sent our cell phone to motorola to be repaired for broken screen. they said it was not covered, we said ok so send it back to us as is. well they fixed it anyway and won't return phone to us despite the emails requesting the broken phone to be returned. we did not authorize them to fix it if it was not under warranty. they refuse to send the phone back and will not talk or return phone calls or emails. we have called numerous times with no solution to this. they are not customer friendly and won't solve this issue
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ID
#528963 Review #528963 is a subjective opinion of poster.
Location
Fort Worth, Texas
Product
Motorola Cell Phone
Reason of review
Poor customer service
Loss
$500
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Customer (Mis)Service

Motorola customer (mis)service is an absolute joke. I don't think I've ever witnessed such incompetence. After checking with their chat, and several calls, I was assured that my Moto X would have the screen replaced free under their 1-time policy for cracked screens. I sent my phone in, and after a week that they had the phone (verified by FedEx tracking) without hearing anything, I called (and chatted) with them. They said that regardless of what I had been told both in chat and on the phone, they would not fix it free. After much discussion, I told her to send my phone back un-repaired, and I would fix it myself. She agreed. Another week goes by, no phone. I called again. The agent wasn't really sure where my phone was, he thought in the warehouse. He had no clue how to get it back to me. He said he would send an email to the manager in the warehouse (she apparently has no phone) and it would take 24-48 hours to get a response. He refused to escalate my call or give me a phone number or email of anyone else. The chat agents have been pretty effectively neutered, and their stock response is "call the 800 number." The 800 number gets you lots of hold time with some really *** music. I don't mind paying for the screen repair, I broke it and I understand that, but I refuse to be lied to and screwed over after I've been told it would be taken care of.
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ID
#518621 Review #518621 is a subjective opinion of poster.
Service
Motorola Repair
Loss
$375

Motorola - NO CUSTOMER SERVICE

Once again, what used to be a solid American company is just a cash grab POS. I have Time Warner Cable for my internet service, when we got connected they offered a wifi router lease or buy option. Buying the router saved me about $30 over the long haul so thought I would take that route. TWC has a list of compatible routers that they suggest, the top one on the list The Motorola 49534. It was the most expensive, but I took the plunge. 2 months later, nothing but problems, wifi issues, always having to restart the router to get it to connect. Tried contacting Motorola. What a *** joke! They have NO customer service AT ALL. You can place a new order or your can contact them via email through their website (no email address) IF your a corporation, but the little guy....*** YOU! From AT&T, to DirecTV to Motorola, once they have your money they don't give a flying *** about you! NEVER BUY A MOTOROLA PRODUCT, LET THESE *** STARVE TO DEATH!
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ID
#508709 Review #508709 is a subjective opinion of poster.
Location
Los Angeles, California
Loss
$180
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