Prince H Grj

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| map-marker Rohtak, Haryana

I need customer service

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Motorola - I need customer service
I had purchased moto g52 mobile only six months before and my mobile display has green lines on it but when I reached service center they rejected to change my mobile display. I need you help kindly replace my mobile display at free of cost.
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Preferred solution: I want to replace my mobile display at free of cost.

Prince H Grj

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My phone is under waranty and service center did not repare my mobile.

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Motorola - My phone is under waranty and service center did not repare my mobile.
Updated by user Oct 11, 2023

I had not contact to company. please send me a mail by which I can replace my mobile display from service center at free of cost. Than my issue will be resolved.

Original review Oct 03, 2023
My phone display has came green lines and my phone is under waranty but when I visit Motorola service center at rohtak they rejected tu change folder.i want to please replace my mobile display.otherwise I will take an strict action apon Motorola company ,thanks.
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Preferred solution: I want to replace my mobile display because it has green lines on its screen and phone is under waranty.

Gangula chandrashekarreddy S

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Verified Reviewer

Washing meshin problam

Motorola - Washing meshin problam
Washing machine was problem Motorola 10.5 kg water pressure sensor please give me product please contact my number 7097 64****
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Preferred solution: Full refund

User's recommendation: Your company was waste product

Waylon Hme

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Verified Buyer
| map-marker Chicago, Illinois

Motorola cannot be trusted

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Motorola cannot be trusted
Motorola cannot be trusted - Image 2
Motorola cannot be trusted. Since they were taken over by Lenovo, they have repeatedly lied to consumers regarding Android version upgrades for various phone models. They are also shamefully negligent with critical security updates. They are perhaps the worst-in-class for software support. Unfortunately, deceit, obfuscation and gaslighting are the company's strong points these days.
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Loss:
$100

Preferred solution: Warn others not to make the same mistake I made.

User's recommendation: If you care about security and getting what you pay for, look elsewhere.

Harsh M Vfi

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979423****

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Motorola - 979423****
Motorola - 979423**** - Image 2
Flipkart Motorola mobile purchase and a package difference colour and mobile device slow mobile ka system slow kam kar raha hai and color network system slow hai Humse Flipkart dwara aapke company se job seat form ki copy mangi gai hai vah hamen de diya jaaye email per send kar diya jaaye uska image
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Loss:
$10029

Preferred solution: Full refund

User's recommendation: Aapse request hai hamare mobile ka refund kar diya ja payment

Anonymous

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Verified Buyer
| map-marker Winston Salem, North Carolina

Warranty

Motorola - Warranty
Motorola - Warranty - Image 2
My phone stopped charging..and was still under warranty...but because I could not be without my phone 7 days..I had it fixed locally..I asked for a refund..they said no...it's not my fault there was not a store in my area..I still would like a refund!!
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User's recommendation: Do not recommend

Maurice King

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No communication with customer

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I recently received a replacement smartphone from Motorola. A problem with the phone began today. I called my wireless provider, US Mobile, and explained the problem to them. They told me that it is a hardware problem and that I should contact the manufacturer. I wrote this same message to repairservices@***.com a short time ago as I am not sure to which email address or to which telephone number I should be calling for help.

Today when I tried to log into my phone with the four-digit login code that I have used since I started using my phone, the phone responded by saying wrong code. As a result, I have a smartphone that cannot receive incoming calls and cannot do SMS either because I cannot get into the phone to use it. The only thing that happened is that last night, I installed a new antivirus, Norton, and the antivirus added two new apps on the phone: Norton 360 and LifeLock, but that did not involve changing passwords of any sort. I called my wireless provider, US Mobile, but they said that it is an issue for the manufacturer to solve. When I contacted Motorola, I was notified that "Our e-mail channel is no longer available to contact Motorola technical support," so I received no help there.

I have a landline phone, (202) 248-****, and it is working. The smartphone, (202) 321-****, is not working at all. The phone is currently powered down. I need complete instructions as to what I must do to activate my phone. In the meantime, I am left with no operative phone to use. I have no idea what to do; I have contacted US Mobile, Motorola, and Norton. Norton had me use a rather strange password in the installation that I have recorded; it is {{Redacted}} as I wrote it down to have on record. I tried to contact Norton and was put into a chat window and I was told I would speak to a technician, but the chat disconnected, leaving me with no help at all.

I am left clueless. I have also filed a complaint against Norton; they made sure I never got to talk with anyone. I am desperate.

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Pros:
  • Products are affordable
Cons:
  • No communication possible with company

Preferred solution: Make it possible for a customer to make contact if something goes wrong because often it will!

User's recommendation: Unsure if I can recommend anything as it a crap shoot no matter what you do

Umesh M Ewh
map-marker Gurugram, Haryana

Device

Motorola - Device
Motorola - Device - Image 2
Updated by user Oct 08, 2023

Motorola g62 charger is not working good

Original review Sep 16, 2023
Motorola g62 not charged with Motorola charger I change my charger with in Charger is not working shshfjzdurh
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Loss:
$16000
Cons:
  • Change my charger

Preferred solution: Deliver product or service ordered

Gerri M Jvx

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Verified Reviewer
| map-marker Casselberry, Florida

Need help

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I have a new phone and an old brain. I would like help navigating between apps. I read all the instructions and I don't understand.
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Suraj S Bfm

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Verified Reviewer
| map-marker Rouen, Normandie

My mobile doesn't proper work Properly it has lagging issue , hanging issue,heating issue,And The camera Quality is Very very Poor .

Motorola - My mobile doesn't proper work Properly it has lagging issue , hanging issue,heating...
My mobile doesn't proper work Properly it has lagging issue , hanging issue,heating issue,And The camera Quality is Very very Poor.
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Cons:
  • Quality of the product and dealing with customer service
  • Customers service - warranty policy
  • Policies and service

Preferred solution: Full refund

Prince H Grj

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| map-marker Rohtak, Haryana

My phone is under waranty and service center did not repare my mobile.

Motorola - My phone is under waranty and service center did not repare my mobile.
My mobile display has came green lines.when I visit Motorola service center at rohtak they rejected tu replace my mobile display and my mobile is under waranty. I want to replace it .otherwise I will take an strict action upon motorola
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Preferred solution: I want to replace my mobile display at free of cost because it is under waranty

Renika Azp

Service worst

Very worst customer service in motorola TV.my mistake purchase motorola tv Rating 00000. Plese change customer service team
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Preferred solution: Apology

Afreen K Ihm

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Motorola washing machine complaint registered since 20 days issue not resolved till date

Motorola washing machine complaint registered since 20 days issue not resolved till date

This is to bring to your kind notice that i have purchased the subjected

washing machine through flipkart in the month of September 2022 and snice

the purchase of this washing machine i had been facing problems with this

washing machine though in the past on my complaint the technicians use to

resolve my complaints by visiting my house

Now since August 3 2023 when i have lodged my complaint with the

disfunction of subjected washing machine followed which the technician had

visited and found that the part which is effected is not available right at

the moment they have asked for maximum 8 days time to get the part and

resolve the issue.

Eversince i had been following the service customer care who had never

tried to understand my problem and kept on saying that first they said that

48 hours is required and when i called after 48 hours they asked for another 72

hours and when i asked them to let me speak to their supervision they had

never connect my call to the supervisor saying that i will get a call from

their supervisor or senior authority. It is interesting to know that their

supervisor or senior authority has never called me till date.

Further more it made me feel that either i have done a mistake by purchasing

this washing machine or the customer service care of motorola is taking me

for granted.

I futher like to say that if my issue is not resolved within

next 48 hours then i have no other option but to approach the appropriate

authority for the same. Kindly make a note of this.

Waiting for your prompt reply

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Preferred solution: Full refund

User's recommendation: Plz do not buy any motorola washing machine as the service and product both are verypoor

Anonymous
map-marker Surat, Gujarat

Problem with My Motorola moto g 5G software not update

Problem with My Motorola moto g 5G software not update
New 5G software not found update I request you please send update package in my phone or my phone Internet vey slow
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Nakita C Wqc

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Verified Reviewer

Delay in order

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Worst service I ever had Never want to visit again I want my order by today or else pls cancel and refund my money Fake ppls
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Loss:
$24999

Preferred solution: Deliver product or service ordered

User's recommendation: I will not recommend

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