Contact Motorola Customer Service
Motorola Phone Numbers and Emails
Toll-Free Number:
-
(800) 331-6456TTY
Customer Service:
-
(888) 212-3511Aftermarket Chargers, Cables and Power banks
-
(507) 407-3507English Defy 2 Support Phone and Satellite
-
(515) 517-1251English Defy 2 Support Satellite Messenger App
Motorola Emails:
How to Contact Motorola?
Most Popular Number:
| Total calls: 1 353 | Issues resolved: 56 | Last call: Dec 5, 2024 |
Motorola Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Motorola Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Motorola is 8003316456. 68% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 81% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Motorola may ask you for the following information to identify you as a customer: first and last name, phone number or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Motorola Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Motorola is 8003316456. 68% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 81% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Motorola may ask you for the following information to identify you as a customer: first and last name, phone number or email.
People call Motorola mainly because of product/ service, request for information and account.
6% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Motorola is privacy@motorola.com. 69% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Motorola Website:
Motorola Help Center:
Corporate Office Address:
Motorola Customer Service Reviews
Phone doesn't ring or collect any codes 
trying to find a job impossible without a phone trying to deal with a bank impossible without a phone clearly ruined my life ! I would never again use Motorola!
How Good is Motorola's Customer Service?
Summary of Motorola Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Motorola?
Product/ Service Question:
- “My phone network is not working properly then I want to return my phone”
- “Screen stopped working”
- “My Motorola touch screen is stopped working”
Request for Information Question:
- “Help with phone feature”
- “For speaker”
- “About my razor phone screen is messed up”
Account Question:
- “Locked p ut”
- “Voice mail is locked”
- “Rest phone locked out”
Payments and Charges Question:
- “Phone won't charge”
- “Phone will charge some time then not had about a month”
- “My phone won't turn on or charge”
Return/ Replace Question:
- “For a replacement stiyes”
- “I need a replacement phone”
- “Phone replacement”
Staff Question:
- “Need address to send phone in for service”
- “I purchased motorola TV I'm calling you last 45 day no give service”
- “Related to service centre”
Website/ Application Question:
- “Why I can get my website it keeps going off for 2 3 months and then I'll come back for half of the month what is the problem”
- “WhatsApp notification problem”
- “Restore my apps and app data off moto stylus”
Activation/ Cancellation Question:
- “I'm about to cancel my service”
- “Cancel the order”
- “Problems with canceling pin”
Shipping and Delivery Question:
- “Wrong shipping address”
- “Tracking location”
- “You say my items have been delivered. I have not received them”
Refund Question:
- “Call about refund”
- “Refund not received”
- “Cus I took my phone back to Walmart for my money back cus I needed”
Cards Question:
- “Where to buy moto 5g pure sim card”
- “Sim card disabled need PUK code”
- “My sim card chip was broken and can't be repaired. I'm under warranty and sent it back through FedEx 16/2023 and I am waiting for my replacement Motorola Gplay to be sent back to me. Ty kindly”
Other Question:
- “About mobile”
- “My radio will not fit in my firetruck”
- “Wondering where my phone is that got sent in to be repaired you guys said 3-5 days and I'm still waiting”
Compare Motorola Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
