Manufacturer: Motorola Category: Repair Clear all filters (2 of 2 reviews match)
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I have sumbmitted my phone(moto x force) on 4/11/16 at noida service centre(satyam communication) .Which covers display warranty of 4 years. They told me that it will get repaired within 15 days.. But now i am taking followup regularly and no one is giving good response.. They told me to talk to telephonic support but again they are also not giving actual response Now i want to know that what should i do to get my phone repaired? I need it back...
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I liked
  • New phone
I didn't like
  • Phone is defective and they cannot acknowledge it
  • Customer service
  • Customer service people who can only operate from a script
#971527
I sent a Moto X to be repaired in January, now it's April, please can I have my phone repaired? I have phoned many times and keep getting told that someone will call me back tomorrow. So over two months later here I am stuck on hold with Motorola, listening to the hold music getting transferred around from one person to another each of which seems to be able to take my name and transfer me. How many hours do I spend on hold? How much do i have...
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1.8
I liked
  • Phone when it worked
I didn't like
  • Customer service
  • Customer service bs all the time
  • Lies of a shatterproof product
#823142