Product: Motorola Repair Clear all filters (0 of 13 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
A couple of weeks ago I got a Motorola cell phone from Xfinity. I could not get the phone to work. I went to the Xfinity store in York for help and the sim card was in backwards. So I brought the phone home and later that day I put it on charge for over night. I...
Read more
Product
Motorola Repair
I didn't like
  • Xfinity mobile phone
#1427347
Reply to reviews
Show

Motorola Repair Review

Moto x play. Sd card problems for a month , sd card corupt. Sd card stop working bell cda sent it to repair shop, they said water damage and internal damage to sd card reader. The phone never seen water, and internal damage? Web-site ifixit.com did a teardown on the moto x play, they state poor sd reader.
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
Website
Product
Motorola Repair
#816752
I have a Motorola Turbo 2. I bought because It is advertised as shatter proof glass. Motorola advertising a 4 yr warranty for cracks and shattering. But it is a lie. My son dropped his phone and it cracked and Motorola is refusing to honor the warranty. Mind u the...
Read more
h.kitchener
h.kitchener

Read the warranty. It says warranted against "cracks" and shattering, but somewhere in the warranty it will say something about not being warranted against physical abuse like...

2.0
Product
Motorola Repair
I didn't like
  • Lies of a shatterproof product
#810157
I brought a moto x pure from the company and customized the colors to my liking. One night I dropped the phone cracking the screen and making the phone unable to make calls. I contacted Motorola to find out how I can fix it. They say I have to pay 50.00 dollars and...
Read more
1.0
Product
Motorola Repair
I didn't like
  • Customer service bs all the time
#784464
9 month old Moto G 2nd gen battery would not charge and phone went dead. Sent back to Motorola. Their response was, "because glass had small crack, they would not replace battery unless I paid them to repair glass, $80.00". Told them I didn't want glass repaired,...
Read more
Oak Island, North Carolina
Product
Motorola Repair
I didn't like
  • Customer service in authorised centre
  • Customer service
#697942
I recently submitted a warranty request when my phone had hardware issues on Apr. 24 2015. (My phone is in warranty as it was purchased few months back, RMA # 150430-014006) I mailed in my device the same day after I received a pre-paid fedex label to send device back....
Read more
Anonymous
Gary of Closet Appeal

Read your complaint w/Motorola. Not unusual to be complaining about their service. I also am with RW but not for long I am afraid. I did find a company called TextNow.com that...

1.0
Product
Motorola Repair
I didn't like
  • Customer service
  • Warranty
#635466
I contacted Motorola 8-28-2014 through their customer service phone number to complain that my camera was no longer working. It displayed an error message and ceased to continue functioning. The customer service representative emailed me links in order to resolve my...
Read more
Anonymous
Anonymous

Update 1:I listed my complaint on BBB twice before I heard back from Motorola following my Michael incidence. "Kristin" called and emailed to apologize for my delay. She info...

Anonymous
Babs

I totally agree worse phone I ever had. I called motorolo to get help all I got was a representative erased my phone completely with out my permission. Then nobody can help yo...

1.7
Product
Motorola Repair
#534728
Motorola customer (mis)service is an absolute joke. I don't think I've ever witnessed such incompetence. After checking with their chat, and several calls, I was assured that my Moto X would have the screen replaced free under their 1-time policy for cracked screens. I...
Read more
Product
Motorola Repair
#518621
Motorola MotoACTV – HUGE Disappointment
I purchased a Motorola MOTOACTV GPS Fitness Tracker and Music Player in September 2012, it wasn’t long with very limited use that the top left corner of the screen developed lines across the screen. In February 2013, I contact the company where it was purchased from...
Read more
Product
Motorola Repair
#434258
I paid 350. For motoactive GPS watch. With normal use or just got a black dot on touch screen. I called. Motarola. And got the prepari center address in Lerado, duh. Paid $69 .and immediately sent it. "What if U dont get it because it cost me money to. Buy, send...
Read more
Product
Motorola Repair
#427154