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I spent$350.to buy a new Motorola 5plus 38days later I can't send texts to my son in active duty military for 12years I'm concerned about him and we texted when he had a chance now I can't respond to his tests and I'm handicapped and they want to send me a refurbished...
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#1164835
HI, I purchased moto G4 in 125$ in march. After 3 months it starts giving problems (hang, call drop, restart automatically) and when I contacted customer care (5-6 times) they said that they will give me some other used phone and for that I have to pay 25$ + 200$ hold...
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1.6
I liked
  • Size of the phone
  • Phone when it worked
I didn't like
  • When i have to pay even if my phone is in warrenty
  • Customer service and phone
#1145159
Dear Team Motorola I purchased Moto G 7.0 Nougat in Jan 2017 The phone was working alright till 7 months. But one night it got discharged till its end. On recharging found only a white LED light blinking and no response. Tried charging with other chargers and still did...
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MOTFORUM_100
MOTFORUM_100

Hi. We will have someone reach out. We can at least have another technician evaluate the phone to see if yours was accurately assessed. Thanks for reaching out. - Matt

1.6
#1138870

Motorola - Phone difficult to answer

Motorola
#1111703
After weeks and weeks practicing I am finally getting better at answering this phone but you have to get it exactly right. Very frustrating.
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Review concerning the Motorola G 4 plus

Motorola
#1110801
1.1
Details
I am only able to answer my Motorola G 4 plus about 1/4 of the time. Therefore I must return most of my calls. I practice and practice and practice......
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Discounts and Special Offers
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Warranty
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Motorola - Bluetooth disabled on my Moto Droid

Motorola
#1097963
1.4
Details
MOTOROLA has had software problem with the Moto Droid since June. I bought mine in January. Bluetooth worked fine. Then after software update, quit. MOTOROLA can't seem to fix it. Verizon can't or won't do anything. I am stuck with this problem. Unfair! Foul! Hate Motorola. Recall the *** phone...give me something that works.
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Diversity of Products or Services
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Value for money
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Motorola - No problems

Motorola
#1074886
3.6
Details
Hooked cable up to motorola modem/router mg7550 and the reception and signal strength is great.
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Featured

Bought a Moto 360 Smartwatch 2 years ago and now it fades to black with sometimes up to 80% charge. The only way to get it back on is to put it on the base to charge. In speaking to customer support, they say it only had a 1 year warranty and it would cost me $35 just...
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2.4
I liked
  • Moto 360 when it was fully functional
I didn't like
  • Warranty
  • Malfunctioned in two years
  • I have to pay for repairs
#1135311
I LOVE Droid absolutely LOVE it however this is the worst phone. I have the Zforce and thought so many wonderful perks well the camera stopped with a camera error. First time they replaced. It happened a second time and a third time and this is the fourth and final...
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MOTFORUM_100
MOTFORUM_100

Hi. Sorry you have has such a bad experience. It's certainly odd that this would happen, especially on multiple devices. Please send an email to supportforums@motorola.com and...

#1132870
In 2016 I purchased a Motorola Moto smart phone through Best Buy. The phone was returned and replaced 3 times. Finally, with the last phone also being defective I requested a refund. After many emails, I finally received an okay for a refund. However, Motorola offered...
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1.6
I didn't like
  • Phone
  • Customer service and phone
#1124527
I bought Motorola phone moto X2 in year 2014. Before phone was out of warrenty I received the upgrade and I upgraded the phone software (official upgrade). However after upgrade the phone stopped booting and is always stuck in bootloader prompt. This morning I had call...
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1.0
I didn't like
  • Phone is defective and they cannot acknowledge it
  • Poor quality product and worse customer service
  • Customer service
#1120123
I was visited your customer service centre thrice within a warranty period and get serviced, but the problem (Display) occurred again & again job sheet with date (1)22/9/2017-SRBGL2091706200004 (2)19/7/2017-SRBGL2091707120001 (3)01/8/2017-SRBGL2091707260004 within the...
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Product
#1102674
I got the phone thinking it would be better than most as my job can be hard on phones. The ringer and earpiece quite within 2 months. The only way I could hear was on speaker and that was just barely even with it by my ear. I continued to use it and the charger got to...
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#1097892

Contact Motorola

Mailing Address:
Motorola Mobility, A Lenovo Company
222 W Merchandise Mart Plaza, Suite #1800
Chicago, Illinois 60654
United States
Phone:
(847) 576-5000
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Have a Moto z. The "shatterproof" phone shattered 10 months into owning it. I am trying to get it replaced/repaired but the customer service is a complete cluster ***. They are Very unhelpful, don't know what they are doing, can't be understood! If they are going to...
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#1097440