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Pissed Consumer Interviews ?
Bought a Moto 360 Smartwatch 2 years ago and now it fades to black with sometimes up to 80% charge. The only way to get it back on is to put it on the base to charge. In speaking to customer support, they say it only had a 1 year warranty and it would cost me $35 just to evaluate the watch and then pay for the repair after. I can just see the repair cost now being high so I might as well bite the bullet and spend that money toward a new watch. Not a Motorola watch this time. Once bitten ...twice shy.
Purchased Unlocked G5s at motorola.com, initial purchase phone lots of problems including power up issues, 2 additional replacement phones, same phone issues, incured additional cost ativation fees with carrier & shipping cost, I demanded Full Redund, Answer:no refund,...Read more
Company wrote 0 private or public responses to the review from Nov 20.
My first experience calling Motorola was terrible. I called because I bought a Moto E4 for my mom last year on Amazon and it stopped working after being accidentally dropped from a bedside table. My mom lives abroad, so when I got it back to replace it, it was no...Read more
Company wrote 0 private or public responses to the review from Nov 12.
Moto Z Play Droid became absolutely worthless after the Android 7.1.1 update. Battery no longer charges past about 20%, but reads as fully charged. Battery drains in under an hour with MINIMAL use, and turns off when display reads 70%. When you file a complaint, of...Read more
Company wrote 0 private or public responses to the review from Nov 06.
I didn't like
- Company does not own up to issues with their device
Hi my name is Margaret I have a phone Motorola g3 . I woke up through the night and I was smelling something burning I jumped up and I go what is on fire what is on fire and guess what it was my phone it melted it melted my cord it melted my table if I had not gotten...Read more
Company wrote 0 private or public responses to the review from Oct 09.
I bought a Moto G6 Forge which failed after 5 weeks. Won't charge over 25% when it charges at all. Then started turning itself off and rebooting whenever it went into standby mode. Motorola wants 25 dollars to promptly send a new phone. Only choice is to send it in for...Read more
Company wrote 0 private or public responses to the review from Sep 20.
The charger is not quality and its it is broken when it was insert for recharge. As I am a customer I want to file a case against its quality in consumer court. Please do positive response for it. The product is not valuable for the money we spent. The charger is...Read more
Company wrote 0 private or public responses to the review from Sep 19.
Motorola - Updates reduce functions
An update to the phone software several months ago shut down bluetooth and wifi functions. An update this past month reduced battery capacity by 50%. Product has become undependable. Motorola has no patch or fix to restore phone to full operation. Verizon sold the phone and wont stand behind it. Insurance requires a ransom$ to send a replacement. WHY not Just fix the problem with the software?
Company wrote 0 public responses to the review from Jul 29.
Dear Sir / Maidam, Ji mera name Bhanu Pratap Singh hai, Maine 28 June,2018 ko Kanpur ke Mobile Phone Shop se (Baba Shiv Communication) ke yaha se Moto C plus Mobile phone Rs.7200/-(Seven thousand two hundred rupees only) me purchase kiya tha. and fhir maine mobile me...Read more
Company wrote 0 private or public responses to the review from Jul 07.
- New phone
I didn't like
- Quality of the product and dealing with customer service
- Lies of a shatterproof product
- Customer service in authorised centre
Ordered my items online at motorola.com. After I paid, I received an email stating that my order was on hold. The email stated I should call them to resolve the hold. I checked my bank to see if payment was processed, it was. I called the phone. I called the number...Read more
Company wrote 0 private or public responses to the review from Jun 22.
Motorola - Worst phone ever
Phone activated last July...nothing but issues but was not able to check due to illness. Will not hold charge...cuts off not warning. Stuck with this creature...be ashamed.
Company wrote 0 private or public responses to the review from Jun 11.
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