I have sumbmitted my phone(moto x force) on 4/11/16 at noida service centre(satyam communication) . Which covers display warranty of 4 years.
They told me that it will get repaired within 15 days.. But now i am taking followup regularly and no one is giving good response.. They told me to talk to telephonic support but again they are also not giving actual response Now i want to know that what should i do to get my phone repaired? I need it back ..
And you guys give a pathetic service atleast you help your existing customer.. This was my first experience buying moto phone if i wont get a response i would never buy anything for lenovo or moto.
Product or Service Mentioned: Motorola Cell Phone Repair.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
I liked: New phone.
I didn't like: Customer service people who can only operate from a script, Unpublished limitations, Customer service, Phone is defective and they cannot acknowledge it, After sales service.